How to Ask and Answer Questions on EbayHow toGet Information from Sellers and How to Answer BuyersIn this age of fast moving, complexlives and high stress, it seems like we are almost always in a hurry, even in simple emails. Without sounding preachy, or like Miss Manners, or your Mother (!), both Buyers and Sellers should approach any email contact as an opportunity to exchange information in a polite, easy going, efficient manner. A simple hi or hello - and the use of please and thank you- are always helpful, and appreciated,in these exchanges. Kind exchanges can enhance our lives, ourmoodand our transactions. Why not make every communication a pleasant one? For Buyers:To Decide if you Want to Bid or Buy or Make Offer- and after carefully reading all information- if something you are wondering about is not answered in the listing, feel free to ask questions of the seller. Rather than demanding an answer in an abruptway, for example: How do you know this is from America?????? - (note the unnecessary overuse of question marksand demandingstyle) - a better way to ask this question might be - Hi - Please tell me thecountry of origin of this item. Thank you.For Sellers:When a buyer politely asks a question, it is best to answer in a kind manner, including a thank you, rather than just answering yes or no.Sometimes a short, cold answer can put off a potential buyer, and make him or her decide not to bid or buy or make offer.Simple use ofpleasantries can truly enhance communication, and make ebay a comfortable,fun and great place to buy and sell.Copyright 2005 2006 2007 2008 2009The Winged Phoenix
Orignal From: A Helpful Guide for Communicating on Ebay -
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment